Refund policy
Return & Refund Policy
At [Your Store Name], customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.
Returns
You may return your item within 7 days of receiving your order.
To be eligible for a return:
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The item must be unused and in its original condition.
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The item must be returned in its original packaging.
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Proof of purchase or order number is required.
Non-Returnable Items
The following items cannot be returned:
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Products that have been used, damaged, or altered after delivery.
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Items returned after the 7-day return period.
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If your return is approved:
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Your refund will be processed within 5–7 business days.
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The refund will be issued through the original payment method or as agreed with the customer.
Cash on Delivery (COD) Orders
For Cash on Delivery orders, refunds will be processed through bank transfer or another mutually agreed payment method after the returned item has been received and approved.
Return Shipping
Customers may be responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement or refund where applicable.
Contact Us
If you have any questions regarding returns or refunds, please contact our customer support team.
Thank you for shopping with us!